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Since 1927, Brown Insurance has made a point of being a trusted community partner in the New River Valley.
Customer service is our business.
At Brown Insurance we have always, and will continue to, put the customer first. As a trusted community partner in Virginia, we understand the unique insurance needs of our region. We care about our clients, and wish to know them on a deeper level than just their coverage needs. For over 90 years, we have been a staple in our local community, showing up when it counts for everyday people and businesses. We are insurance advisors, friends, and confidants in times of struggle.
We offer comprehensive coverage options.
Being an independent agency allows us to work with many different companies and find the right products for individuals, businesses, or groups. We are a Keystone Insurers Group agency partner, holding ourselves to the highest ethical, financial, and underwriting standards. We remain fiercely independent, with access to the resources of the fifth largest, privately-owned insurance agency in the United States.
Our History
- 1927 – Brown Insurance was founded by Leonard L. Brown, a devout Hokie and Virginia Tech Corps of Cadets member.
- 1951 – Norma Hill joined the agency as a part-time secretary while still in high school. When she finished schooling she became a full-time employee and has been with the agency over 60 years.
- 1964 – The initial company officers were established as: President, Leonard L Brown; Vice President, T. Cooper Via, Sr.; Secretary /Treasurer, Norma Hill.
- 1980 – T. Cooper Via, Sr. became the second president of the agency.
- 1995 – The agency moved from a former downtown location to 100 Hubbard Street.
- 1998 – John Brown becomes the third president of the agency.
- 2002 – Christy Brown, John Brown’s daughter and Leonard Brown’s granddaughter, joined the agency. The agency also started trading as Brown Insurance in this year but remains under the umbrella of Leonard L Brown Agency, Inc.
- 2005 – Tommy’s daughter and Cooper’s granddaughter, Nancy Via joined the agency. Thomas C Via, Jr. “Tommy” becomes the fourth president and remains leading the company today.
- 2008 – Brown Insurance became a member of the Keystone Insurers Group, an independent insurance agents aggregation group based in Pennsylvania.
We are a partner with the Keystone Insurance Group (2021 Virginia Agency of the Year, 2023 Premier Agency) and a member of Trusted Choice.
Our Mission
Since 1927, the mission at Brown Insurance has remained the same: serving our clients. With our strong community presence in Virginia, we pride ourselves on helping our friends and neighbors protect what matters most to them. We make it a point to get to know you, your family, and your business. Our business is, and always has been, customer service.
Personalized Solutions
Get the power of choice with insurance that’s designed for your unique needs.
Knowledgeable Service
We’ll be there for you with reliable service and support to help you make informed decisions.
Trusted Relationships
You can rely on us to simplify the insurance process and advise you on your insurance.
Comprehensive Insurance Solutions For Your Needs
We specialize in a variety of coverage options to meet your unique insurance needs.
Let’s Get Started
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